Last updated: 30/06/2025

Welcome to Explore Harmukh! These Terms and Conditions (“Terms”) govern your use of our website, services, and participation in treks, tours, or events organized by Explore Harmukh. By accessing our website or booking any service, you agree to these Terms. If you do not agree, please do not use our services.

1. Eligibility

To use our services, you must be at least 18 years of age or have the consent of a parent or legal guardian. You must also be physically fit to participate in trekking or adventure activities. We reserve the right to refuse service to anyone at our discretion.


2. Booking & Payments
 

• All bookings are subject to availability and written confirmation.

• A deposit or full payment may be required to confirm your spot.

• Payments must be made through approved methods only.

• Prices may vary based on season, group size, or custom requirements.
   

3. Cancellation & Refund Policy

We understand that plans can change. Our cancellation policy is as follows:
 

• 30+ days before departure: 80% refund

• 15–29 days before departure: 50% refund

• 0–14 days before departure: No refund

• No-shows or early exits: No refund
   

Refunds will be processed within 10–15 working days of cancellation confirmation.

4. Participant Responsibility
 

• You are responsible for your own safety and personal belongings.

• Participants must inform us of any pre-existing medical conditions or physical limitations.

• Follow all safety instructions given by the guide/team during the trip.

• You must not engage in illegal or disruptive behavior.
   

5. Changes or Cancellation by Us

Explore Harmukh reserves the right to:

• Cancel or reschedule trips due to weather, safety risks, insufficient bookings, or unforeseen events.

• Substitute services or routes with alternatives of equal value when necessary.

• In such cases, you will be offered a refund or rescheduling option.
   

6. Risk Acknowledgement

By joining our tours, you acknowledge the inherent risks of outdoor and mountain travel. These may include accidents, weather disruptions, wildlife encounters, or health issues. You voluntarily assume all risks and release Explore Harmukh and its team from liability for any injuries, losses, or damages.

7. Use of Website Content
 

• All content on this site, including text, photos, videos, and logos, is owned by Explore Harmukh.

• You may not reproduce, republish, or use any content without prior written permission.
   

8. Privacy & Data Use

Your personal information is handled as per our Privacy Policy. We use it solely for communication, bookings, and improving user experience. We do not sell your data to third parties.

9. Third-Party Services

Our packages may involve third-party vendors (transport, accommodation, etc.). While we vet them carefully, Explore Harmukh is not responsible for their conduct or service quality.

10. Governing Law

These Terms are governed by the laws of the Union Territory of Jammu & Kashmir, India. Any disputes arising shall be subject to the jurisdiction of courts in Srinagar, J&K.